For general or order related questions, please use the form below. For existing orders, please include your order #, we reply within 1-2 buiness days.
Can't wait?📱786.499.1393 (text us for a faster reply if we don't answer).
📍670 NW 23rd St, Miami, FL 33127 (For Local Pickups)
Quick answers to the most common questions.
We offer standard shipping (4-6 business days), Expedited (2-3 business days), and express (1-2 business days). Options and rates are calculated at checkout based on your location.
Yes, we ship to over 150 countries. International orders may incur customs duties, taxes, or fees, which are the customer's responsibility.
Once your order ships, you'll receive a tracking number via email. You can track it directly on our website or through the carrier's site.
Contact our support team by sending us an email to orders@creativpartysupplies.com with your order number. We'll investigate and provide updates or reshipment if necessary.
Yes, all transactions are encrypted with SSL technology and processed through trusted payment gateways.