Accessibility – Creativ Party Supplies
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Creativ Party Supplies is committed to providing a website that is accessible and navigable to all consumers. We actively work to assess and increase the accessibility and usability of our website, using available standards and guidelines to assist in our efforts. We use the guidelines of the Web Accessibility Initiative as a model. Those guidelines detail how to make web content more accessible to individuals with disabilities. We regularly review our site in comparison to these guidelines using recognized accessibility evaluation tools.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website at all times.

If you experience any difficulty in viewing, navigating or accessing areas of the site, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, kindly contact us via email at info@creativpartysupplies.com with "Accessibility" in the subject line. Please be sure to specify the exact Web page and we will make all reasonable efforts to make that page accessible. 

Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly. 

We appreciate your support.

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Frequently Asked Questions

Quick answers to the most common questions.

What are my shipping options?

We offer standard shipping (4-6 business days), Expedited (2-3 business days), and express (1-2 business days). Options and rates are calculated at checkout based on your location.

Do you ship internationally?

Yes, we ship to over 150 countries. International orders may incur customs duties, taxes, or fees, which are the customer's responsibility.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can track it directly on our website or through the carrier's site.

What if my order is delayed or lost?

Contact our support team by sending us an email to orders@creativpartysupplies.com with your order number. We'll investigate and provide updates or reshipment if necessary.

Is my payment information secure?

Yes, all transactions are encrypted with SSL technology and processed through trusted payment gateways.